Term and Conditions

1. Introduction

Welcome to Nic Zoe Fashion Store. These Terms and Conditions govern your use of our website and services. By accessing niczoecltothing.com and making purchases, you agree to be bound by these terms. Our commitment to elegance, quality, and customer satisfaction extends to every aspect of your shopping experience.

2. User Obligations and Responsibilities

2.1 Account Registration

When creating an account or making purchases, you agree to:

• Provide accurate and complete information
• Maintain the confidentiality of your account credentials
• Notify us immediately of any unauthorized account activity
• Be responsible for all activities under your account

2.2 Prohibited Activities

You may not:

• Use our website for any illegal purposes
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of our website
• Use automated systems to extract data without permission
• Submit false or misleading information

3. Products and Services Description

3.1 Product Categories

We specialize in sophisticated fashion collections including:

• PETITE COLLECTIONS: Specially curated for petite frames including PETITE CARDIGANS, PETITE JACKETS + BLAZERS, PETITE KNIT TOPS + TEES, PETITE PANTS, and PETITE SWEATERS
• ESSENTIALS: Timeless pieces for everyday elegance
• BEST SELLERS: Our most popular and loved items
• BRANDS WE LOVE: Carefully selected designer collections
• ACCESSORIES: Including JEWELRY, HATS + HAIR ACCESSORIES, and FOOTWEAR
• HOME + GARDEN: Lifestyle products reflecting our fashion aesthetic

3.2 Product Information

We strive to provide accurate product descriptions, colors, and sizing information. However, slight variations may occur due to screen settings and individual perception.

4. Orders and Payment Terms

4.1 Order Process

• All orders are subject to product availability
• Order confirmation does not guarantee acceptance
• We reserve the right to cancel orders at our discretion
• Orders are processed within 1-2 business days

4.2 Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

4.3 Pricing and Taxes

• All prices are in US Dollars unless otherwise specified
• Customers are responsible for applicable customs duties and taxes
• We reserve the right to adjust prices without prior notice

5. Shipping and Delivery

5.1 Shipping Methods

We offer two shipping options:

• Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after shipment)
• Free Shipping: Available for orders of $50 or more via EMS (15-25 business days after shipment)

5.2 Delivery Areas

We serve customers globally, excluding select Asian regions and remote areas. Delivery times may vary based on location and customs processing.

5.3 Order Tracking

All shipments include tracking information sent via email confirmation.

6. Returns and Exchanges

6.1 Return Eligibility

We accept returns and exchanges within 15 days of receipt date. Eligible items must:

• Be unworn, unwashed, and in original condition
• Have all original tags attached
• Be in original packaging
• Include order confirmation or receipt

6.2 Non-Returnable Items

For hygiene and safety reasons, the following cannot be returned:

• JEWELRY
• HATS + HAIR ACCESSORIES
• Final sale items
• Gift cards

6.3 Return Process

To initiate a return or exchange:

1. Email [email protected] with required information
2. Wait for authorization and instructions
3. Package items according to guidelines
4. Ship to provided return address

6.4 Refunds and Exchanges

• Refunds processed within 5-7 business days after inspection
• Original shipping fees are non-refundable
• Return shipping costs are customer’s responsibility
• Exchanges include free shipping for replacement items

7. Intellectual Property

7.1 Website Content

All content on niczoecltothing.com, including:

• Text, graphics, and logos
• Product descriptions and images
• Website design and layout
• Brand names and trademarks

are the property of Nic Zoe Fashion Store and protected by intellectual property laws.

7.2 Restrictions

You may not:

• Copy, reproduce, or distribute our content without permission
• Use our trademarks or branding without authorization
• Create derivative works based on our website content

8. Limitation of Liability

8.1 General Limitations

Nic Zoe Fashion Store shall not be liable for:

• Indirect, incidental, or consequential damages
• Loss of profits or data
• Delivery delays beyond our reasonable control
• Customs clearance issues or import restrictions

8.2 Maximum Liability

Our maximum liability to you for any claims shall not exceed the total amount paid for the products in question.

8.3 Product Use

Customers are responsible for proper care and use of purchased items according to provided care instructions.

9. Privacy and Data Protection

We are committed to protecting your privacy. Our Privacy Policy, available on our website, explains how we collect, use, and protect your personal information in compliance with applicable data protection laws.

10. Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of the United States. Any disputes shall be resolved through good faith negotiations, with mediation or arbitration as preferred methods of resolution.

11. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Continued use of our services constitutes acceptance of modified terms.

Thank you for choosing Nic Zoe Fashion Store. We approach every aspect of your shopping experience with the same elegance and attention to detail that defines our collections.