Privacy Policy

At Nic Zoe Fashion Store, we believe that sophistication extends beyond our carefully curated collections to include the protection and respect of your personal information. Just as we meticulously select each piece in our collections—from our elegant PETITE ranges to our timeless ESSENTIALS—we approach your privacy with the same level of care and attention to detail.

1. Information We Collect

To provide you with our signature shopping experience, we collect certain types of information:

Personal Information

• Contact Details: Name, email address, shipping address, and phone number
• Payment Information: Credit card details (processed securely through encrypted channels), PayPal account information
• Account Information: Username, password, and preferences for registered users

Technical Information

• Device Data: IP address, browser type, device type, and operating system
• Browsing Behavior: Pages visited, products viewed, time spent on site, and referral sources
• Location Data: General geographic location to provide relevant shipping options and currency display

2. How We Use Your Information

We use your information with the same elegance and precision that defines our fashion collections:

• Order Fulfillment: To process your purchases, arrange shipping, and handle returns—just as we carefully inspect each item before dispatch
• Personalized Experience: To curate product recommendations that match your style preferences, similar to how we organize our BRANDS WE LOVE and BEST SELLERS collections
• Customer Service: To provide support that reflects our commitment to sophistication and reliability
• Security: To protect against fraud and unauthorized transactions, mirroring our secure payment processing standards
• Global Operations: To manage international shipping and customs requirements for our worldwide clientele

3. Data Sharing and Disclosure

We treat your data with the same discretion we apply to our exclusive collections:

• Service Providers: We work with trusted partners for payment processing, shipping, and marketing—all held to our high standards of data protection
• Legal Requirements: We may disclose information when required by law or to protect our rights and safety
• Business Transfers: In the event of a merger or acquisition, your information may be transferred to the new entity
• International Transfers: As a global retailer, your data may be processed in countries with different privacy laws, always with adequate protection measures

4. Data Storage and Security

Your security is paramount, reflecting our commitment to excellence in every aspect of your shopping experience:

• Encryption: We use advanced encryption technology for all sensitive data, similar to our secure payment processing
• Limited Storage: We retain personal information only as long as necessary for business purposes or as required by law
• Secure Infrastructure: Our servers are protected with industry-standard security measures
• Payment Security: We never store complete credit card details on our servers, ensuring your financial information remains protected

5. Your Rights and Choices

We respect your control over your personal information, just as we value your unique style choices:

• Access & Correction: You may access and update your personal information through your account settings
• Marketing Preferences: Manage your subscription to our newsletters and promotional communications
• Data Portability: Request a copy of your personal data in a structured format
• Deletion Rights: Request deletion of your personal information, subject to legal requirements
• Objection Rights: Object to certain processing activities where appropriate

6. Cookies and Tracking Technologies

Like the careful arrangement of our collections—from CARDIGANS to JEWELRY—we use cookies to enhance your browsing experience:

Types of Cookies We Use

• Essential Cookies: Required for basic site functionality and secure checkout
• Analytical Cookies: Help us understand how customers interact with our site, similar to how we analyze trends in our BEST SELLERS
• Preference Cookies: Remember your choices and display preferences
• Marketing Cookies: Show you relevant advertisements and content

You can manage your cookie preferences through your browser settings or our cookie consent tool. However, disabling certain cookies may affect your shopping experience.

7. International Data Transfers

As we serve customers globally (excluding select Asian regions and remote areas), your data may be transferred internationally. We ensure all transfers comply with applicable data protection laws and maintain the same level of security and protection.

8. Children’s Privacy

Our collections and services are designed for sophisticated adults. We do not knowingly collect information from children under 16. If we become aware of such collection, we will take steps to delete the information promptly.

9. Policy Updates

We may update this policy to reflect changes in our practices or legal requirements. Significant changes will be communicated through our website or directly to registered users. Continued use of our services constitutes acceptance of the updated policy.